What collectors ask
Practical answers about editions, delivery and licensing. If something remains unclear, write to us — we answer within a day or two.
What exactly am I acquiring? +
A digital edition — a curated collection of artworks delivered as high-resolution files. One acquisition includes every work in the edition, prepared for the screens, frames and walls you live with.
Is anything printed and shipped? +
No. Nothing is shipped and nothing arrives in a box. Every edition is delivered digitally, minutes after the acquisition is confirmed — though many collectors do print the works themselves, and the files are prepared for exactly that.
Can I buy a single work from an edition? +
The maison releases editions slowly and keeps them whole. A collection is composed the way a room is furnished — the works belong together, and we don't break them apart.
How do I receive the files? +
Download links arrive by email as soon as your order is confirmed, and stay available from your order page. There is nothing to install and no account required beyond your order itself.
What formats and resolutions are included? +
Every work is prepared at gallery resolution — sharp at poster scale, colour-graded for print and 4K displays. The precise formats, aspect ratios and file sizes are listed on each edition's page.
I've lost my files. Can I download them again? +
Yes. Your links remain in your order confirmation email and on your order page. If they've gone astray, write to the maison and we will restore them.
How may I use the works? +
Every acquisition includes the Personal License: display the works at home and across your own devices, print them for your own walls, keep private archival copies. The terms are short and readable — see the full license.
Can I display the works in my business? +
Yes, under the Commercial License — granted per business location for hotels, restaurants, offices and interior design projects. Write to the maison to arrange it.
Can I resell the files or mint them as NFTs? +
No. Neither license permits reselling, redistributing or minting the works. The edition is yours to live with, not to reissue.
Are digital editions refundable? +
Because delivery is immediate, sales are generally final. But if your files arrive faulty or incomplete, write to us within 14 days and we will replace them or make it right — we would rather resolve a problem than hide behind a policy. The details are in our policies.
How do I reach the maison? +
Through the contact page. We typically respond within one to two business days.